Mayor Adams Releases First-of-Its-Kind Plan For Responsible Artificial Intelligence Use In NYC Government

New York City Mayor Eric Adams and Chief Technology Officer Matthew Fraser today released the Adams administration’s comprehensive “New York City Artificial Intelligence Action Plan,” taking a major step to cement New York City’s position as a leader in the responsible use of innovative artificial intelligence (AI) technology. The broad plan — the first of its kind for a major U.S. city — will develop a framework for city agencies to carefully evaluate AI tools and associated risks, help city government employees build AI knowledge and skills, and support the responsible implementation of these technologies to improve quality of life for New Yorkers.

Integrating the administration’s efforts to embrace responsible AI tools that can streamline and improve government services within the groundbreaking MyCity portal, Mayor Adams and New York City Department of Small Business Services (SBS) Commissioner Kevin D. Kim launched the new MyCity Business site, which features a pilot for New York City’s first citywide AI chatbot. Building on the first phase of MyCity, launched in March to help New York City families access child care, MyCity Business will connect business owners and aspiring entrepreneurs to content to help them start, operate, and grow businesses in New York City. With the AI chatbot, business owners will more easily be able to access trusted information from more than 2,000 NYC Business web pages.

“While artificial intelligence presents a once-in-a-generation opportunity to more effectively deliver for New Yorkers, we must be clear-eyed about the potential pitfalls and associated risks these technologies present,” said Mayor Adams. “I am proud to introduce a plan that will strike a critical balance in the global AI conversation — one that will empower city agencies to deploy technologies that can improve lives while protecting against those that can do harm.”