Tel Aviv hospital first ever to use AI intake including ChatGPT

Tel Aviv Sourasky Medical Center has become the first hospital in the world to integrate an AI chatbot into its triage process, using the clinical-intake tool created by Israeli startup Kahun.

The pilot scheme will be in use in the emergency department at Sourasky. Commonly known as Ichilov Hospital, it is Israel’s largest acute care facility, with 1.8 million patient visits per year.

The Tel Aviv-based startup incorporated the ChatGPT chatbot into its existing AI system earlier this year. The platform had previously carried out a three-minute patient Q&A in writing – and the chatbot allows patients to communicate using natural language and help explain themselves better.

The system then presents doctors with a summary of their condition, as a pre-visit starting point for treatment.